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Seoul, July 10, 2024 – The LG Electronics Heating, Ventilation, and Air Conditioning (HVAC) Academy is strengthening the company's human resources infrastructure by training over 30,000 HVAC professionals each year. By creating a network of qualified installation and service engineers, the academy plays an important role in supporting the company's global B2B expansion strategy.
Present in 62 sites worldwide, the LG HVAC Academy offers comprehensive training on the installation and maintenance of LG's residential and commercial HVAC systems, including its high-efficiency chillers. The academy enhances the skills and knowledge base of local technicians, enabling them to ensure the optimal setup and performance of the company’s advanced HVAC solutions – which is crucial for delivering the differentiated customer experiences LG is known for.
The LG HVAC Academy estimates it will train approximately 37,000 people this year. Each branch of the academy features integrated showrooms and training rooms where participants can gain hands-on experience with the company's B2C and B2B products. In addition to training on product installation and maintenance, the academy presents the company's new HVAC solutions and offers specialized regional training programs, technical forums, and customized on-site courses at client offices.
LG HVAC Academy is intensifying its training program!
Last April, the LG HVAC Academy hosted a five-day "Train The Trainer (TTT)" program at LG's headquarters in Seoul, South Korea. The program was designed to enhance the capabilities of HVAC trainers by providing them with the tools needed to adapt to changes in customer engagement, as well as the valuable opportunity to exchange ideas and experiences with peers from different regions and subsidiaries.
Moreover, LG is also expanding its region-specific programs with events such as last month's LG HVAC Consultant Leaders’ Summit (Seoul) for technical consultants from across Asia. Additionally, the company is continuously strengthening its existing HVAC Academy infrastructure and plans to open a new branch in Lyon, France, by the end of this year. Recent notable additions to the network include sites in Boston (USA), Taipei (Taiwan), Chennai (India), and Kolkata (India).
With the rise of AI, there is a growing need for high-efficiency, high-performance cooling systems, particularly in data centers and semiconductor factories where effective heat management is essential for maintaining server efficiency.
LG aims for continued growth in the global HVAC market – valued at approximately $58.4 billion in 2023 – with its high-efficiency heat pump HVAC systems, designed with the latest electrification and environmental trends in mind. The company also aims to more than double the revenue from its residential and commercial HVAC business by 2030 and to strengthen its position as a global leader in air conditioning.
"The LG HVAC Academy plays a key role in enhancing the capabilities of engineers in each region," said James Lee, Head of the Air Solution Business Unit at LG Electronics Home Appliance & Air Solution Company. "We will continue to increase customer engagement to provide more value and advance our global HVAC business," he added.